Introduction
Home Support Services1 (HSS) aims to provide holistic services to the target service users living in the community to facilitate their continuous living at home for as long as possible and achieve or maintain their optimal level of functioning. This service also provides support services to their carers to alleviate their care stress. Tailoring the services in accordance with individual elderly user’s need, the service teams should actualise the concepts of “ageing in place” and “continuum of care”.
Scope of Services
- Meal service
- Care management and assessment
- Personal care
- Basic health care
- General physical exercises
- Home respite service
- Transportation and escort services
- Household cleaning
- Arrangement or referral for centre-based / residential respite services
- Counselling
- Carer support services and carer training
Target Service Users
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Elderly persons : refer to people aged 60 or above who are assessed to be at the state of mild impairment or requiring higher level of care under interRAITM Check-up (CU) assessment tool or the Standardised Care Need Assessment Mechanism for Elderly Services;
*Urgent elderly cases when the completion of interRAITM CU assessment before admission to service is not possible or elderly cases who cannot pass the interRAITM CU assessment but with strong social needs can also be admitted to service with justifications. - People with disabilities or individuals and families with social needs: application for HSS under these categories have to be referred by registered social workers from social welfare service units.
Fees
The co-payment levels are determined according to the service users’ family household financial status, and may be adjusted.
Service Hours
Monday to Saturday : 8am to 6:30pm，service delivery on Sunday，public holiday or non office hours are pre arranged and agreed between the service operator and the service users, based on assessed need of users.
